Terms & Conditions

Effective Date: [February 3, 2026]

Welcome to the website of Derby City Disposal (“we,” “our,” or “us”). By accessing our website, contacting us, or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

If you do not agree with these Terms and Conditions, please do not use our website or services.


Services Provided

Derby City Disposal provides the following services in Louisville, KY and surrounding areas:

  • Junk Removal

  • Hauling & Moving

  • Small Demolition

  • General Labor

All services are subject to availability and acceptance by Derby City Disposal.


Estimates & Pricing

  • All estimates are based on the information provided at the time of inquiry.

  • Final pricing may change if job conditions differ from what was originally described.

  • Additional fees may apply for excessive weight, hazardous materials, restricted access, or unforeseen labor requirements.

  • Payment is due upon completion of services unless otherwise agreed in writing.


Scheduling & Cancellations

  • Scheduled appointments are subject to availability.

  • Customers are encouraged to provide advance notice for cancellations or rescheduling.

  • Same-day cancellations or no-shows may be subject to a cancellation fee.

Derby City Disposal reserves the right to refuse or reschedule service due to weather, safety concerns, or unforeseen circumstances.


Customer Responsibilities

Customers agree to:

  • Provide accurate information regarding the job

  • Ensure clear and safe access to items being removed or moved

  • Identify any hazardous, restricted, or special materials prior to service

  • Secure pets and ensure a safe working environment

Failure to meet these responsibilities may result in service delays or additional charges.


Prohibited & Hazardous Materials

Derby City Disposal does not remove hazardous or restricted materials, including but not limited to:

  • Chemicals, solvents, or toxic substances

  • Asbestos-containing materials

  • Medical or biohazard waste

  • Explosives or ammunition

  • Fuel, oils, or pressurized containers

If prohibited materials are discovered, service may be refused or stopped immediately.


Demolition Services Disclaimer

Small demolition services are limited to non-structural demolition unless otherwise agreed in writing. Derby City Disposal is not responsible for hidden structural issues, code violations, or pre-existing damage.

Permits, inspections, or approvals required by local authorities are the responsibility of the customer unless otherwise stated.


Liability & Damage

Derby City Disposal takes reasonable care while performing services. However:

  • We are not responsible for damage caused by pre-existing conditions

  • We are not liable for damage to items that are already damaged, unstable, or improperly installed

  • Customers must report any concerns or damage before the crew leaves the job site

Liability, if any, is limited to the cost of the services provided.


Website Use

By using our website, you agree not to:

  • Use the site for unlawful purposes

  • Attempt to interfere with site functionality or security

  • Copy or misuse website content without permission

All website content is the property of Derby City Disposal unless otherwise noted.


Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use personal information.


Changes to Terms and Conditions

Derby City Disposal reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.


Governing Law

These Terms and Conditions are governed by the laws of the State of Kentucky, without regard to conflict of law principles.


Contact Information

If you have questions about these Terms and Conditions, please contact us:

Derby City Disposal
📍 Louisville, KY, United States
📞 502-330-0655
📧 derbycitydisposal@gmail.com